Because each product is custom-made just for you, we do not accept returns or exchanges unless your item arrives damaged, defective, or incorrect.

 Damaged, Defective, or Incorrect Items

If there’s an issue with your order, please contact us within 7 days of delivery so we can make it right.

To help us process your request quickly, please use our Contact Form and include:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

We’ll respond promptly and either replace the item or issue a full refund, depending on the situation.

 No Returns

We do not accept returns or exchanges for:

• Change of mind
• Buyer’s remorse
• Incorrect information provided during ordering (e.g., personalization)

Thank you for understanding that all items are made to order.

 Refund Method

Approved refunds will be issued to your original payment method. Please allow a few business days for the refund to appear after processing.

 Missing Orders

If your order hasn’t arrived within 10 business days of the shipping confirmation email, contact us using the same Contact Form, and we’ll help you track it down or resolve the issue.