By using this website and placing an order, you agree to the following terms. Please read them carefully.

1. Overview

This website is owned and operated by Sold2soul. Throughout the site, the terms “we,” “us,” and “our” refer to Sold2soul. These Terms of Service govern your use of our site and our products and services.

2. Products & Orders

• All products are custom-made upon order.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or inaccurate/incomplete information.
• Prices and product descriptions are subject to change without notice. We strive for accuracy, but errors may occur.

3. Shipping & Delivery

• We ship across Canada and the United States. Delivery timeframes are estimates and may vary due to carrier delays.
• Please ensure your shipping address is accurate. We are not responsible for orders delayed or lost due to incorrect addresses.
• See our Shipping Policy for more details.

4. Returns & Refunds

• We do not accept returns or exchanges unless the item is defective or damaged.
• If you receive a defective or incorrect item, you must contact us within 7 days with photos.
• See our Return & Refund Policy for full details.

5. Use of Website

• You agree not to use this site for any illegal or unauthorized purpose.
• You may not attempt to harm, hack, or disrupt the operation of our website.
• We reserve the right to restrict or terminate access to the site at our discretion.

6. Intellectual Property

All content on this website (including text, graphics, logos, images, and design) is the property of [Your Store Name] and may not be copied or used without written permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to the use of our products or website. Our total liability is limited to the amount paid for the product(s) in question.

8. Governing Law

These terms are governed by the laws of the Province of [Your Province], Canada.

9. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with the revised date.

Updated July 17 2025